A RANSOM RELIEF representative will perform a loan evaluation to determine whether the payday loan lender is: 

• Licensed to lend money in your state.

• Abiding by lending guidelines set forth by the Consumer Financial Protection Bureau. 

•  Not violating any federal laws in the process of you obtaining the money. 

If our evaluation determines that the lender is in violation of any laws or statutes, we immediately put a stop to payments and begin the process of recovering your money (refund payments up to 90 days prior)*. Please be advised, we may not be able to recover all of the money spent repaying the loan. 

To initiate the process, please contact us at the email or phone number provided on the 'Contact Us' page.

*Payment recovery depends on guidelines set forth by your financial institution.

RANSOM RELIEF does not charge you to initiate the evaluation process of the legality of your loan. Upon confirming that you're eligible to utilize our service, we require a non-refundable, one-time payment be paid prior to services being rendered for each loan serviced.